Refund policy

Returns & Refunds

We want you to love your Roostfolk order. If something arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right.

Please contact us within 30 days of delivery at support@roostfolk.com and include your order number, a brief description of the issue, and a photo if applicable.

Because our products are made to order, we do not accept returns or exchanges for incorrect size selections, changes of mind, or buyer's remorse. Please check the size guide on the product page before ordering.

If your order qualifies for a refund or replacement, we'll let you know the next steps.

Policy Updates

We may update this Refund Policy from time to time to reflect changes to our practices or policies. The most current version will always be available on this page.